Open in San Francisco, Silicon Valley and Now the East Bay!
Growing in the best ways!
Spring Fertility is dedicated to providing exceptional patient care. We’re looking for a dynamic Financial Counselor to join our growing and tight knit team!
What you’ll be doing:
You will work directly with our patients to ensure their insurance and financial responsibilities are clearly explained, processed and reconciled.
Dedication with a desire to learn, attention to detail, ability to work in a fast-paced environment, capacity to learn quickly and apply knowledge on the fly, administration/office coordination skills, an incredible heart for people, high EQ, unafraid of technology (we leverage technology solutions to improve the patient experience and maximize efficiency), exceptional customer service, and motivation to help our team succeed and build a world-class patient experience!
- Education – Associates degree or higher (preferred)
- Experience – 2 years in medical office setting with particular emphasis in financial counseling and receivables management (highly preferred)
- Language skills – Ability to read, analyze, and interpret technical procedures and insurance billing policies and procedure. Bonus points if you speak Mandarin!
You can expect:
Fun team, great benefits, competitive salary, and to be challenged and rewarded each day with the joys and pain of growing something great!
Oakland will be the home base for this position, but you will be required to train 2-3 months at our San Francisco headquarters!
Are you in?
Let’s do it!
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