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Please Review This Notice Carefully
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last (12) months.
Category A: Identifiers.
Examples: A real name, IP address, email address, or other similar identifiers.
Category B: Personal information categories listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Category D: Commercial information.
Examples: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Category F: Internet or other similar network activity.
Examples: Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
Category G: Geolocation data.
Examples: Physical location or movements.
Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Category K: Inferences drawn from other personal information.
Examples: Profile reflecting the person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Personal information does not include:
We obtain the categories of personal information listed above from the following categories of sources:
Use of Personal Information
Spring will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
Spring may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We share your personal information with the following categories of third parties:
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, Spring has disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category C: Protected classification characteristics under California or federal law.
Category D: Commercial information.
Disclosure of your personal information for a business purpose is limited to the following categories of third parties:
Sale of Personal Information
In the preceding twelve (12) months, Spring has not sold any categories of personal information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that Spring disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Deletion Request Rights
You have the right to request that Spring delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights
If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by emailing us at [email protected].
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by emailing us at [email protected].
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
Non-Discrimination and Financial Incentives
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
Other California Privacy Rights
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] or write us at our postal address listed below.
Changes to Our Privacy Notice
Spring reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
If you have any questions or comments about this notice, the ways in which Spring collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: (415) 964-5618
Email: [email protected]
ATTN: Privacy Team
1 Daniel Burnham Court Suite
110C San Francisco, CA 94109
Please Review This Notice Carefully
What is a cookie?
A cookie is a small data file that is transferred to your device (e.g. your phone or your computer.) For example, a cookie could be used to recognize your browser, while another could store your preferences There are many types of cookies, but they fall within the following categories: (1) session cookies and (2) persistent cookies. Session cookies normally expire when you close your browser, while persistent cookies remain on your device after you close your browser, and can be used again the next time you access the springfertility.com website.
How you can manage cookies:
In many cases you can manage cookie preferences and opt-out of having cookies and other data collection technologies used by adjusting the settings on your browser. All browsers are different so visit the “help” section of your browser to learn about cookie preferences and other privacy settings that may be available. Please note that if you choose to remove or reject cookies or clear local storage this could affect the features, availability, and functionality of our website.
When you visit our websites, cookies are placed on your computer. Cookies are small text files that websites send to your computer or other internet-connected device to uniquely identify your browser or to store information or settings in your browsers. Cookies allow us to recognize you when you return. They also help us provide a customized experience and can enable us to detect certain kinds of fraud.
What type of cookies we use:
Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work. These cookies do not store any personally identifiable information.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Third Party Cookies and Embedded Content: Sites hosted on WordPress.com make use of different third party applications and services to enhance the experience of the website visitors. These include social medial platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from YouTube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.
Please Review This Notice Carefully
By using this website, you acknowledge that Spring Fertility is providing material for informational purposes only and that neither Spring Fertility nor any of its doctors, nurses, or other personnel or any of their agents, affiliates, partners, or licensors are providing any materials to you for the purposes of giving you medical advice. Further by using this site, you agree that in no way does such use establish a professional, medical care, or physician-patient relationship between you and our practice.
You should not rely on the materials in deciding on a treatment plan, drug usage, medical procedure, or any other medical advice regarding the materials, and Spring Fertility strongly urges that you consult with a licensed physician in connection with any and all treatment options that may be available to you.
In no event shall Spring Fertility or its agents, affiliates, partners, or licensors be liable for any direct, special, indirect, incidental or consequential damages or any damages whatsoever resulting from loss related to the use of our websites, whether in an action of contract, breach of warranty, negligence, or other tortious action arising out of or in connection with the use of the materials contained on this site.
Security. We take reasonable measures to help protect personal information collected through the Site from loss, theft, misuse, and other unauthorized access, disclosure, alteration, or destruction. Nevertheless, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through our Site.
Children’s Privacy. This Site is not designed nor intended to be used by children (anyone under the age of 13). We do not knowingly collect information from anyone under the age of 13. If you are under the age of 13, please do not submit any information to us.
Types of Information We Collect and How We May Use Them. Through your use of this website, we may collect several types of information through the Services:
A. Personal Information. Personal information is information that can be used by itself, or combined with other information, to personally identify you (“Personal Information”). We may automatically collect information that you submit when you visit our Site, including registration information (your name, email or postal address, telephone number and user name and password), your device’s IP address, and statistics about how you use the website. Information that has been de-identified such that it cannot be connected to an individual is not considered Personal Information for purposes of this Policy. In addition to logging information about your visit, we or other third-party sites may use various tracking mechanisms such as cookies, web beacons and embedded scripts (collectively, “Tracking Technologies”) to automatically collect information about interactions with our Site or e-mails.
C. Web Beacons are small graphic images, also known as “Internet tags” that are embedded in web pages and e-mail messages. Web beacons may be used for various purposes, such as to count the number of visitors to the website, to monitor how users navigate the website, or to verify how many articles or links were actually viewed.
D. Embedded Scripts are designed to collect information about your interactions with the website. These scripts are temporarily downloaded onto your computer from our web server, or the server of a third party with whom we work.
E. Emails and Other Communications and Your Choices. If you have provided us with your contact information, such as email address, postal address, or telephone number, we may use that information to communicate with you regarding our services or to address your questions. If you have given us consent by providing us your contact information, we may from time to time, subject to your marketing preferences, send you educational, marketing, product support, and research emails.
G. Social Media Plugins. This website may use social media plugins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit our website, the operator of the social plugin may place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our site. If you are logged into the social media website (e.g., Facebook, Twitter) while browsing on our website, the social plugins allow that social media websites to share data about your activities on our website with other users of their social media website. For example, Facebook Social Plugins allows Facebook to show your Likes and comments on our pages to your Facebook friends. Facebook Social Plugins also allows you to see your friends’ Facebook activity on our website. Our practice does not control any of the content from the social media plugins. For more information about social plugins from other social media websites you should refer to those sites’ privacy and data sharing statements.
Additional Privacy Guidelines for Patients. In addition to these terms and conditions, if you are a patient of our practice who has signed informed consent forms with us, please read Notice of Patients’ Privacy Rights, available on our website and upon written request.
Please Review This Notice Carefully
You can update your preferences and information by updating your contact information through our Site or contacting us at the e-mail address or phone number below. Additionally, if you have any questions or concerns about our use of your Personal Information (defined below), please do not hesitate to contact us through any of the methods below.
Phone: (415) 964-5618
Email: [email protected]
You can write to us at:
1 Daniel Burnham Ct., Suite 110C
San Francisco, CA 94109
While using our Site, we may ask you to provide us with certain personally identifiable information (“Personal Information”). Personal Information is information about a natural person who is either identified or who can be identified from data provided by you or that comes into our possession.
We collect information from you both when you provide it voluntarily and also automatically when you use our Site. We may also collect Personal Information from other sources, as described below.
We collect Personal Information from you and any devices (including mobile devices) you use when you: use our Site, register for an account with us, register for our mailing list, book a consultation, provide us information on a web form, update or add information to your account, when you otherwise correspond with us, [engage or connect with us through one of our social media pages, or chat with a patient support representative.] Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your Personal Information.
In addition, we also collect Personal Information about you from third parties in connection with our Site, including from the following sources:
Please note that when you apply for a job through our website, you submit your Personal Information to Indeed, a third party recruiting service, subject to the separate Terms and Conditions and Privacy Policies. Please carefully review those policies before submitting your Personal Information.
Information collected through use of our website
Categories of Information
Description of category
Account Registration Information
Registering for an account is an optional service provided by our website. You do not have to register to browse our website.
This is the Personal Information that is provided by you or collected by us to enable you to login and access your account and our Site. This includes your [name, address, email address, and phone number.]
Some of the Personal Information we will ask you to provide is required in order to create your account.
Click here to read more about the terms and conditions that govern your registration and use of our My Account service.
When you book a consultation on our website, you submit your full name, email address, phone number, gender, location, and the procedure our service you are interested in.
Mailing List Registration Information
You may provide your full name and email address in order to receive our newsletter via email.
We may collect Personal Information if you make a purchase through the website or pay your bill through a payment portal offered through the website. The exact Personal Information collected will vary depending on the payment method but will include information such as:
Third Party Data
This includes both Personal Information and non-personally identifiable data from our affiliates, partners or vendors, data brokers or public sources.
We may collect general location information if you use features on our website that provide location-based services, including locating a center near you and driving directions to our centers.
This can be Personal Information and non-Personal Information that is collected about you when you are using our website, and this may include:
Cookies. Cookies are small data files that are downloaded onto your computer or mobile device when you use our website, which are unique to your device or account. Cookies make it easier for you to use our website by saving your preferences so that we can use these to improve your next and subsequent visits to our website – for example, [remembering your login information]. Cookies help us learn which areas of our website are useful and which areas need improvement.
Cookies may be either persistent or temporary (or session) cookies. A persistent cookie retains user preferences for a particular website, app or service, allowing those preferences to be used in future use sessions and remains valid until its set expiry date (unless deleted by the user before the expiry date). A temporary cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Pixels, Web Beacons. We or third party partners may use invisible pixels or beacons on our Site to count how many users access or use certain pages, features or content. This information is collected and reported in the aggregate. We may use this information to improve our current website offerings, develop new products or services, and target information to you that may be helpful and useful to you based upon your use of our website.
We use anonymized and aggregated information that may be created or derived from your Personal Information or usage of our website for purposes that include data analysis, improving our website, advertising, and developing new features and functionality within our website.
We use information we collect for our business purposes, including:
We share non-Personal Information with third parties at our discretion. [We do not sell Personal Information.] In connection with our Site, we may share your Personal Information with certain third parties who we engage to help us run our business and perform the services, including under the following circumstances:
Additionally, we will share your Personal Information with third parties where required by law, where it is necessary in connection with our Site or services, or where we have another legitimate interest in doing so.
Most of the third parties with whom we share your Personal Information are located and store your information in the United States, although some may be located or store your information outside of the United States. These third parties are only permitted to use your Personal Information to the extent necessary to enable them to provide their services to us and are required to follow our express instructions and to comply with appropriate security measures to protect your Personal Information. [You will have a choice (opt-in or opt-out) before we share your information with third parties for marketing purposes.]
If we are subject to a merger or acquisition with/by another company, we may share information with the other company in connection with the transaction and your Personal Information may be transferred to such company upon the completion. Such acquiring company’s right to use your data shall be limited to the terms of this Policy unless additional notice is provided to you.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of Personal Information is at your own risk.
We also will retain Usage Information for internal analysis purposes. Usage Information is generally retained for a shorter period of time, except when Usage Information is used to strengthen the security or to improve the functionality of our Site or services, or we are legally obligated to retain Usage Information for longer periods.
Marketing Preferences. You can opt out from receiving future marketing communications from us at any time by using the unsubscribe function in the email you receive from us, or contacting us as set forth under “How to contact us” above. Please allow sufficient time for your preferences to be processed. Even if you opt out of receiving marketing messages, we may still contact you for transactional purposes like confirming or following up on an order or service request, asking you to review a product or service you have ordered, or notifying you of product recalls. If you later opt back into getting marketing communications from us, we will remove your information from our opt-out databases.
Personalized Advertising. If you do not wish to participate in our advertising personalization programs, you can opt-out by following the directions provided within the applicable advertisement[, through your Site account settings], or through disabling ad cookies through your browser settings. You may also opt out of receiving interest-based ads from Amazon, Facebook and Google. You will continue to see ads on each platform, but they will not be personalized as a result of your actions on our website. Please visit the links below if you wish to opt out or update your preferences:
As noted above in “The Information We Collect,” you can choose whether to accept cookies by changing the settings on your browser or device. However, if you choose to disable cookies, your experience with our Site may be impaired and some features may not work as they were intended.
You can choose to limit the data that third party services (e.g., social media platforms) share with us using the options provided to you by the applicable third party service (for example, the options provided by a third party social media platform when you connect your social media account with our Site). You can also disconnect your use of our Site from the third-party service at any time using the options provided to you by the applicable third-party service. Please note, however, that if you disconnect from the third-party service, that will not delete the data we may have previously collected while you were connected.
Depending on where you live, you may have certain rights with respect to Personal Information that we have collected and used under certain circumstances, which may include the following:*
* If you are a resident of a jurisdiction where one or more of these rights are granted to you under applicable law, and you wish to exercise any such rights listed above, please contact us by either:
[(Please note that if you are exercising the right to opt out, you may also submit your request through the following link.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. Please understand that we are required to verify your request and may require you to provide some information to enable us to carry out such verification. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.
Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal information as this term is defined under applicable data protection and privacy laws (for example, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, criminal background or trade union membership) on or through the Site or otherwise to us.
Please note that our processing and use of PHI is governed by our separate PHI Privacy Notice.
Our Site is not created for anyone under the age of 13 (“Children” or “Child”). By using this Site, you represent that you are at least 13 years old. If you do not meet this age requirement, then you must not access or use our Site.
We do not knowingly collect personally identifiable information from anyone under the age of 14, and we do not target the Site to children under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us though one of the methods listed under [“How to Contact Us”], above. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take reasonable steps to remove that information from our servers.
For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.